The LHW Experience
Customized Care from Day One
You take the first step. We’ll take it from there. When you contact LHW via phone or our online request form, you’ll be quickly connected with one of our care advocates — and they really do live up to their titles. They’ll walk you through the next steps, which will include the following.
Phone Screening
Your care plan begins before you even set foot in the office. Your care advocate will ask questions to get a better sense of your needs, explain our process, and schedule the first two appointments to get started. From there, you’ll receive electronic intake forms to fill out in detail at least 24 hours prior to your first visit. All of this information helps us begin to put together your or your child’s unique pathway to wellness before we even meet you.
Your First Visit: 45-60 Minutes
This appointment will not include an adjustment.
Upon your first visit, you will be greeted by a care advocate and given a quick tour of our space. From there, Dr. Michelle or Dr. Carrie will sit down with you in a private room to discuss your concerns, background, and goals. We want to hear it all — and we’re really listening. You’ll never feel rushed at LHW.
After the consultation, you’ll undergo noninvasive scans using our INSiGHT scanning technology. These scans collect information that we use to tell the story of the body’s nervous system and how it’s adapting to stress.
These scans are quick and safe for everyone, including babies and pregnant people.
Optional Phone Consultations Available
For children with sensory processing disorder, ADHD, or other concerns, we understand that the first visit might be particularly challenging for a child to be in the office for up to an hour. Sometimes that can be even more stressful for the parents. In those instances, we can arrange to do the consultation portion over the phone. You’ll be able to talk freely about what’s going on with your child without having to worry about monitoring them.
Your Personalized Plan
Your Second Visit and First Chiropractic Adjustment: 30-45 Minutes
Your second visit will include a thorough walkthrough of the scan results (your Report of Findings) and an introduction to the carefully crafted care plan, which will include your frequency and duration for your restorative care. You will also be briefed on the scheduling process and financial logistics. Once you agree to the proposed plan of care, you will be given your first chiropractic adjustment at this appointment.
Adjustments are gentle, specific, and effective and safe for all ages. We’ll walk you or your child through everything we’re doing to ensure you feel comfortable and empowered.
Regular Visits: 10-15 Minutes
Consider your care plan activated! Depending on the recommended cadence that Dr. Michelle and Dr. Carrie have set for you, you will begin your momentum-building adjustments. Each visit will be tailored to you, and we’ll check in with any concerns or issues that may have popped up since we last saw you.
We know you’re busy. We’ll build out your appointment schedule based on your preferred times and days that work for you and your family. If you can’t make it, you can call, text, or email us, and we’ll make sure to figure out a better time for you.
Every 12 visits, Dr. Michelle or Dr. Carrie will re-examine you to measure your progress, and ensure that you’re working toward meeting your goals and seeing results from chiropractic care. We will also reassess your cadence and timeline as needed.
Our Practice is Your Practice
We strive to create a welcoming, inclusive, and comfortable experience from the moment you walk in the door. You’ll find many amenities to help you and your children feel at home, including toys and books in every room. Our private family room is available to anyone who needs to feed or change their babies before or after a visit, while our open-bay adjusting area maximizes connection and interaction. We also offer a private adjusting room for children and families who need a calmer sensory setting.
There’s No Better Time to Start
You’re just a phone call away from healing.
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